Reservations & Groups Executive (Revenue-Focused) Barcelona | Central Reservations | Full-time | Monday–Friday Join Generator At Generator, we don't just sell beds — we create experiences in some of the world's most exciting cities. Recognised by Fast Company as one of the Top 50 Most Innovative Companies, we are growing fast — and building a Central Reservations team that directly drives our general revenue. This Is Not a Typical Reservations Role This is where sales meets operations. If you're looking for a purely administrative role, this isn't it. Here, your impact is measurable — in conversion, revenue, and client relationships. You will:
* Manage high-value group business
* Drive conversion and revenue performance
* Work across international markets and multiple channels
* Be part of a centralised, high-performance CRO (Central Reservations Office) What You'll Own
* Manage group reservations across direct, OTA, and wholesale channels
* Proactively convert enquiries into confirmed business
* Build, negotiate, and optimise group quotes, including upselling opportunities
* Take full ownership of billing, deposits, and payment processes
* Ensure accuracy and efficiency across systems and platforms
* Collaborate with Revenue, Sales, and Operations to maximise results
* Build strong, lasting relationships with clients and partners What We're Looking For
* Fluent English + French (additional languages are a strong plus)
* Solid experience in hotel reservations (groups preferred) and customer service
* Ability to manage high volume and complexity with confidence




* Strong commercial mindset — you don't just quote, you convert
* Excellent organisation, prioritisation, and time management skills
* Natural communicator with strong relationship-building ability
* Comfortable in a fast-paced, performance-driven environment Tech & Tools
* Experience with PMS systems (MEWS is a plus)
* Familiar with OTAs, wholesale platforms, and booking channels
* Good working knowledge of Microsoft Office What's In It For You
* Competitive base salary + performance incentives
* Additional sales bonus directly linked to your conversion and revenue impact
* Birthday day off
* 2 free nights per year across Generator & Freehand properties
* Staff rates for you, friends & family worldwide
* Gym membership contribution
* Continuous learning & development tools
* Social events and a vibrant, international team culture Work Schedule
* Monday to Friday
* No weekends
* Stable

working hours
supporting a strong work-life balance Career Growth This is more than a job — it's a career accelerator within a growing multinational company. You'll gain exposure and have opportunities to grow into:
* Senior Reservations / Key Accounts
* Revenue Management
* Sales or Commercial roles
* Team Leadership in an international environment Why This Role Stands Out
* Work in a centralised expert hub managing complex, high-value bookings
* Gain exposure to international markets across Europe
* Move beyond operations into true commercial and revenue impact
* Join a company that is growing, evolving, and investing in its people

📌 Reservations & Groups Executive (Barcelona)
🏢 Generator Hostels
📍 Barcelona