Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. You'll help change how goods get to market and contribute to general sustainability. Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction. Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease. Conduct regular business reviews, manage tenders, and negotiate contracts, ensuring alignment with business goals and customer needs. Monitor account performance through key metrics and customer feedback (e.g., NPS), implementing strategies to enhance customer experience and loyalty. Oversee the annual audit process, ensuring compliance with CHEP's policies and recovering any outstanding equipment fees. Support the integration of sustainability initiatives with customers, contributing to CHEP's broader corporate social responsibility objectives. Execute audit program in line with CHEP annual audit plan. Build networks and relationships with stakeholders at all levels within customers' supply chains & other departments.



Develop and implement joint strategic plans with key customers addressing topics such as growth, cost reduction, sustainability, digital, transport collaboration, FMS, LMS and ease of business. Manage commercial tender and contract negotiations with customers Strong networking, relationship building and inter-personal skills Excellent commercial negotiation and presentation skills. Salesforce user Proficient use of MS Office Spanish and English Remote Type Hybrid Remote Account Management, Adaptability, Building Rapport, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value Propositions This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

📌 Account Manager (Comunidad de Madrid)
🏢 Chep
📍 Comunidad de Madrid