Senior ServiceNow Technical Architect (CTA) Remote
· Spain We're looking for a Senior ServiceNow Technical Architect to own the end-to-end technical architecture of the ServiceNow platform for our top-tier clients. This is a senior leadership role for someone who combines deep platform mastery with the ability to translate complex business objectives into scalable, secure, and elegant architectural solutions — and who can guide and inspire the teams that build them.

About the role
Why join us?
* HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.
* CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.
* FULLY REMOTE IN SPAIN — Work from wherever you're most productive. No relocation, no commute, full flexibility.
* CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.
* A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.
* GLOBAL EXPOSURE — Work alongside international teams in a truly multicultural environment.
* A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction. What's in it for you
* Restaurant tickets for every working day
* Permanent contract — we're investing in a long-term relationship
* Flexible

benefits:
Gympass and nursery tickets through our flexible retribution scheme
* Referral bonus — bring great people in and get rewarded




* Competitive salary and bonuses — let's talk numbers on our first call What you'll bring
* ServiceNow Certified Technical Architect (CTA) — mandatory
* 8+ years of hands-on experience in ServiceNow solution design, development, and implementation, with at least 3–5 years acting as a Platform or Enterprise Architect
* In-depth expertise across the core ServiceNow platform and multiple major application suites including HAM, SAM, ITSM, and ITOM
* Expert proficiency in platform security (ACLs, encryption), scripting (JavaScript, GlideScript), data modelling, and integration frameworks
* Hands-on experience with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist, and NowCreate
* Proven track record architecting and leading large-scale, complex, and global ServiceNow deployments
* Certified Application Developer (CAD) and multiple CIS certifications (ITSM, HRSD, ITOM) — desired
* Familiarity with Enterprise Architecture frameworks such as TOGAF and ITIL processes — desired
* Experience with Agile and DevOps methodologies for platform development and release management — desired
* Fluent English — required. Dutch and Spanish language skills are a plus

What you'll do
* Own the end-to-end technical architecture of the ServiceNow platform across all implemented and planned modules




* Lead the design of High-Level Designs (HLDs) and Low-Level Designs (LLDs) for complex ServiceNow implementations including multi-instance, integral, and highly integrated environments
* Translate strategic business objectives and technology requirements into concrete, actionable architectural blueprints
* Apply deep cross-functional module knowledge to design solutions and ensure proper data model alignment including CSDM
* Define, implement, and lead technical governance processes including Design Authority Board reviews for all major platform changes and custom development
* Enforce ServiceNow best practices, design standards, and development guidelines to minimise technical debt and keep the platform evergreen
* Conduct technical risk assessments and provide architectural assurance, ensuring compliance with security protocols, data governance, and regulatory requirements
* Design and govern secure, high-performance integration patterns using REST/SOAP APIs and Integration Hub between ServiceNow and enterprise applications
* Lead the definition and governance of the ServiceNow data model, CMDB, and CSDM, ensuring data integrity and quality
* Act as the ultimate technical escalation point for complex architectural, performance, and security challenges
* Coach, mentor, and provide technical guidance to Solution Architects, Developers, and Implementation teams
* Present technical strategies, architectural decisions, and platform roadmaps to audiences ranging from technical teams to C-suite executives
* Support pre-sales activities including scoping, estimates, and statements of work

📌 ServiceNow Technical Architect (Bellprat)
🏢 Cognizant
📍 Bellprat