Experience the power of a game - changing careerDescubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.Are you looking for what's next?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as aFashion Support Consultantin Barcelona (onsite),you will be part of our team of game-changers who are powering the brands of the future in fashion.Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
At Concentrix, there's a real career and personal growth potential.
In fact, about 80% of our managers and leaders have been promoted from within
That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What you will do in this roleAs aFashion Support Consultant on our team, you will:Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands.Log call details onto call management systems and provide response and resolution within SLA.Maintain service and product knowledge and expertise associated with applications specific to individual customers.Escalate potential service issues initially with Mentor.
To follow all the processes and procedures of the project.Understand and comply with administrative dutiesWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.




Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrixis a great match if you:Are proficient or bilingual in EnglishHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escalate call to resolutionHave Working knowledge of IT Platform, equipment, and applications such as Windows/MS OfficeIt will be aplus if you have:What's in it for youFull-time 39 hours/week fixed term contract: Monday to Friday, from 09:***:00Salary 19,623 euros gross/year + up to 1,200 euros gross/year in bonusGreat office location in BarcelonaFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesExperience the best version of you
AtConcentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.We're Concentrix.
A global technology and services leader that powers the world's best brands, today and into the future.
We're human-centered, tech-powered, intelligence-fueled.
xqysrnh Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

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