We are looking for a Customer Success Manager to join the Spiideo team
Spiideo is a general leader in automated, cloud-based solutions for sports video analysis and streaming.
Join the Customer Success team if you would love the opportunity to manage some of the top sports organizations across Europe.
This role is a fully remote role, and you will report to the European manager of the Customer Success team.
You will manage a portfolio of strategically important Leagues, Media companies and Clubs, with a primary focus on the Spanish and French market.
Drive implementation projects: Plan & execute on project plansCustomer Satisfaction: Proactive management to achieve company upsell & renewal goalsChurn management: Proactively engage to reduce churn and ensure successTrial management : Fluent in Spanish, French & EnglishSports background / a genuine interest in sportsBackground in sports tech or SaaS implementationsVery process-driven and structured approach to workingSelf-motivated, takes initiative, positive, team-first attitudeExcellent communication and presentation skillsPrevious experience in Customer success,

📌 Customer Manager (Santiago de Compostela)
🏢 Spiideo
📍 Santiago de Compostela