Our client is seeking individuals who apply their innovation to drive both organizational success and personal growth. Join a company dedicated to ensuring a more secure world by connecting and protecting customers through inventive electrical solutions.

What You Will Experience In This Position:

- Understand the challenges faced by prospects, customers, and the industry in relation to electrical CAD-driven software applications.
- Address customer issues via phone, email, chat, and in-person communication.
- Oversee progress on customer cases raised to vendors and third-party providers.
- Build and deliver software solution training and professional services (online and in-person) for customer implementations.
- Create blogs, videos, podcasts, and webinars to educate users and provide self-help resources.
- Suggest improvements to customer design and manufacturing processes in the electrical control systems market.
- Develop new solution definitions to meet customer challenges using electrical design and manufacturing applications.
- Ensure customer success through excellent interactions and experiences.

You Have:

- A bachelor’s degree in electrical engineering, computer science, mechanical engineering, or equivalent work experience.
- 3+ years of relevant experience (5+ years preferred).
- Fluency in English and Spanish, with the ability to hold technical (engineering) conversations.
- Ability to travel an average of 25% of the time, with the possibility of up to 50%, and work remotely from home.




- Experience providing technical support, training, field support, or applications engineering support for software applications. Implementation experience is highly preferred.
- Experience documenting requirements and proposing solutions, preferably in the electrical or automation field. Any AutoCAD Electrical experience is a plus.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Access).
- Experience working with relational databases such as MS SQL, E3. Series design suite, or Oracle is an asset.
- Experience in programming or project management is a plus.

The company:

- A dynamic general reach with diverse operations around the world, providing ample career opportunities and a chance to make an impact every day.
- A commitment to safer systems, helping build a more sustainable and electrified world through innovative electrical solutions.
- A $3.3B company with a dedicated global team of over 11,000 employees, offering solutions across enclosures, electrical fastening, and thermal management.
- A strong emphasis on strengthening communities where our employees live and work, with support for philanthropic activities through our matching program.
- Core values that drive us to deliver excellence for our employees and customers:
- Innovative & adaptable
- Committed to integrity
- Customer-focused
- Respectful and team-oriented
- Optimistic and energizing
- Accountable for performance

- Comprehensive benefits to support the lives of our employees.

📌 Applications Engineer (Madrid)
🏢 Approach People Recruitment
📍 Madrid