Reservations & Groups Executive (Revenue-Focused)Barcelona | Central Reservations | Full-time | Monday–FridayJoin GeneratorAt Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities.Recognised by Fast Company as one of the Top 50 Most Innovative Companies, we are growing fast — and building a Central Reservations team that directly drives our integral revenue.This Is Not a Typical Reservations RoleThis is where sales meets operations .If you’re looking for a purely administrative role, this isn’t it.Here, your impact is measurable — in conversion, revenue, and client relationships .You will:Manage high-value group businessDrive conversion and revenue performanceWork across international markets and multiple channelsBe part of a centralised, high-performance CRO (Central Reservations Office)What You’ll OwnManage group reservations across direct, OTA, and wholesale channelsProactively convert enquiries into confirmed businessBuild, negotiate, and optimise group quotes, including upselling opportunitiesTake full ownership of billing, deposits, and payment processesEnsure accuracy and efficiency across systems and platformsCollaborate with Revenue, Sales, and Operations to maximise resultsBuild strong, lasting relationships with clients and partnersWhat We’re Looking ForFluent English + French (additional languages are a strong plus)Solid experience in hotel reservations (groups preferred)



and customer serviceAbility to manage high volume and complexity with confidenceStrong commercial mindset — you don’t just quote, you convertExcellent organisation, prioritisation, and time management skillsNatural communicator with strong relationship-building abilityComfortable in a fast-paced, performance-driven environmentTech & ToolsExperience with PMS systems (MEWS is a plus)Familiar with OTAs, wholesale platforms, and booking channelsGood working knowledge of Microsoft OfficeWhat’s In It For YouCompetitive base salary + performance incentivesAdditional sales bonus directly linked to your conversion and revenue impactBirthday day off2 free nights per year across Generator & Freehand propertiesStaff rates for you, friends & family worldwideGym membership contributionContinuous learning & development toolsSocial events and a vibrant, international team cultureWork ScheduleMonday to FridayNo weekendsStable working hours supporting a strong work-life balanceCareer GrowthThis is more than a job — it’s a career accelerator within a growing multinational company .You’ll gain exposure and have opportunities to grow into:Senior Reservations / Key AccountsRevenue ManagementSales or Commercial rolesTeam Leadership in an international environmentWhy This Role Stands OutWork in a centralised expert hub managing complex, high-value bookingsGain exposure to international markets across EuropeMove beyond operations into true commercial and revenue impactJoin a company that is growing, evolving, and investing in its people#J-18808-Ljbffr

📌 Reservations & Groups Executive (Madrid)
🏢 Generator Hostels
📍 Madrid