?Are you looking for a high level experience in a world-renowned multinational company?Do you have a passion for customer service? Do you have a fluent level of English and proficiency in FRENCH at a native level?If so, then you have found the right position!We are looking for a passionate and proactive person, who will give high-quality technical customer service within the international sector in a multinational company with many growth opportunities.Key Responsibilities:- Handle inbound customer calls, providing assistance with mobility services and Connected Drive features.- Coordinate roadside assistance, including towing services or replacement vehicles in case of breakdowns or emergencies.- Support customers with Connected Drive functionalities, such as navigation, remote controls, and infotainment.- Guide users through troubleshooting vehicle-related technical issues, including connectivity and system alerts.- Log and update customer interactions in the CRM system,



ensuring accurate case tracking and follow-ups.En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin EtiquetasRequisitos- Fluency in FRENCH (Native or C2 Level). High level of English (C1) and Spanish.- Excellent communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language.- Previous experience with customer service, offering technical support with knowledge of following standards and procedures.- Advanced user of MS Office- Able to handle stressful situations.- Teamwork spirit. Organized. Curious and hunger to learn more.¿Qué ofrecemos?- Monday to Sunday. 39hours week.Available shifts:16:00 00:00 HYou will work 5 days per week. Your days off vary each week, with rotating weekends off.- ETT - 4-Month Temporary Contract with Potential for Permanent Position- Salary gross per year: 21/23k € per year (+ Plus nocturnity and Sunday and public holiday allowance)

📌 Customer Specialist With Francés, Spanish And English (Barcelona)
🏢 Jobtome
📍 Barcelona