RedCore

is an international business group that creates technological solutions for digital markets.

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core - this is the key mission laid under RedCore's strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for a Head of Operations to join our team!

Requirements:

Bachelor’s degree in Business Administration, Finance, or relevant field is minimum; an MBA is preferred.

Experience: 3-5 years of experience in FinTech, 1-3 years of C-level position with a track record of improving operational efficiency.

Strategic and analytical thinking: Driving day-to-day operations and translating strategy into actionable plans. Ability to analyze data, identify market trends, and make decisions about the product's operation.

Data analysis: Proficiency in using data from performance metrics and market research to inform product decisions.

Business and market knowledge: Understanding business economics, pricing strategies, competitive landscapes, and go-to-market plans.

Responsibilities:

Ensuring effective operational support for all processes related to transactions, internal workflows, and the ongoing management of FinTech products.

This encompasses internal coordination with product and tech teams, as well as collaboration with the regulators, agents, partners, clients, and the broader FinTech infrastructure.





Corporate Governance & Regulatory

Monitoring regulatory developments and ensuring full compliance

Conducting systematic reviews of legislative changes and status updates

Timely renewal and maintenance of corporate structures, including compliance with substance requirements

Evaluating licensing opportunities and assessing associated risks

Financial, Treasury & Liquidity Oversight

Managing and forecasting fiat and crypto flows across all products and legal entities

Ensuring sufficient liquidity to support operational needs and client demands

Regular monitoring of pricing accuracy and transaction fees for both crypto and fiat operations

Generating financial insights by product to assess profitability, cost efficiency, and unit economics

Analyzing performance data to adjust operational plans and KPIs as needed

Identifying and evaluating operational and compliance risks

Prioritizing risks and implementing mitigation strategies

AML & Compliance

Overseeing AML governance and internal compliance procedures

Opening and maintaining corporate accounts

Updating internal policies to reflect evolving regulatory requirements

Maintaining active oversight of relationships with KYC/AML providers

Partnerships/3rd Parties





Interaction with existing providers, as well as identifying and establishing arrangements with new ones to meet business needs and resolve any operational issues arising during cooperation.

Team Management & Cross-functional Collaboration

Coordinating closely with all departments to support seamless product operations

Identifying and resolving operational blockers

Setting clear KPIs for the team and ensuring timely execution and accountability

An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

Modern corporate equipment based on macOS or Windows, and additional equipment is provided

Paid vacations, sick leave, personal event days, days off

Corporate health insurance program for your well-being

Referral program - enjoy cooperation with your colleagues and get a bonus;

Educational programs: regular internal training sessions, compensation for external education, attendance at specialized general conferences

Rewards program for mentoring and coaching colleagues

In-house Travel Service

Multiple internal activities: online platform for employees with quests, gamification, presents, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays

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📌 Head of Operations (Madrid)
🏢 RedCore
📍 Madrid