French Speaking Central Reservations Agent (Barcelona)

French Speaking Central Reservations Agent (Barcelona)

30 oct
|
Generator
|
Barcelona

30 oct

Generator

Barcelona

No weekends

Reservations & Groups Executive (Revenue-Focused) Barcelona | Central Reservations | Full-time | Monday–Friday Join Generator At Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities.

Recognised by Fast Company as one of the Top 50 Most Innovative Companies, we are growing fast — and building a Central Reservations team that directly drives our general revenue.

This Is Not a Typical Reservations Role This is where sales meets operations.

If you’re looking for a purely administrative role, this isn’t it.

Here, your impact is measurable — in conversion, revenue, and client relationships.

You Will

Manage high-value group business

Drive conversion and revenue performance

Work across international markets and multiple channels

Be part of a centralised, high-performance CRO (Central Reservations Office)

What You’ll Own

Manage group reservations across direct, OTA, and wholesale channels

Proactively convert enquiries into confirmed business

Build, negotiate, and optimise group quotes, including upselling opportunities

Take full ownership of billing, deposits, and payment processes

Ensure accuracy and efficiency across systems and platforms

Collaborate with Revenue, Sales, and Operations to maximise results

Build strong, lasting relationships with clients and partners

What We’re Looking For

Fluent English + French (additional languages are a strong plus)

Solid experience in hotel reservations (groups preferred) and customer service

Ability to manage high volume and complexity with confidence

Strong commercial mindset — you don’t just quote,



you convert

Excellent organisation, prioritisation, and time management skills

Natural communicator with strong relationship-building ability

Comfortable in a fast-paced, performance-driven environment

Tech & Tools

Experience with PMS systems (MEWS is a plus)

Familiar with OTAs, wholesale platforms, and booking channels

Good working knowledge of Microsoft Office

What’s In It For You

? Competitive base salary + performance incentives

? Additional sales bonus directly linked to your conversion and revenue impact

? Birthday day off

? 2 free nights per year across Generator & Freehand properties

Staff rates for you, friends & family worldwide

Gym membership contribution

? Continuous learning & development tools

? Social events and a vibrant, international team culture

Work Schedule

Monday to Friday

No weekends

Stable working hours supporting a strong work-life balance

Career Growth This is more than a job — it’s a career accelerator within a growing multinational company.

You’ll gain exposure and have opportunities to grow into:

Senior Reservations / Key Accounts

Revenue Management

Sales or Commercial roles

Team Leadership in an international environment

Why This Role Stands Out

Work in a centralised expert hub managing complex, high-value bookings

Gain exposure to international markets across Europe

Move beyond operations into true commercial and revenue impact

Join a company that is growing, evolving, and investing in its people

“Turn enquiries into revenue. Turn a job into a career. Join Generator.” #J-18808-Ljbffr

📌 French Speaking Central Reservations Agent (Barcelona)
🏢 Generator
📍 Barcelona

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