Senior Service Now Technical Architect (CTA)Remote · Spain
We’re looking for a Senior Service Now Technical Architect to own the end-to-end technical architecture of the Service Now platform for our top-tier clients. This is a senior leadership role for someone who combines deep platform mastery with the ability to translate complex business objectives into scalable, secure, and elegant architectural solutions — and who can guide and inspire the teams that build them.
About the role
Why join us? HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.
CUTTING-EDGE TECH — Stay sharp with the latest Service Now capabilities and emerging technologies. We invest in keeping you ahead of the curve.
FULLY REMOTE IN SPAIN — Work from wherever you’re most productive. No relocation, no commute, full flexibility.
CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you’ve been putting off.
A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.
GENERAL EXPOSURE — Work alongside international teams in a truly multicultural environment.
A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction. What’s in it for you Restaurant tickets for every working day
Permanent contract — we’re investing in a long-term relationship
Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme
Referral bonus — bring great people in and get rewarded




Competitive salary and bonuses — let’s talk numbers on our first call What you’ll bring Service Now Certified Technical Architect (CTA) — mandatory
8+ years of hands-on experience in Service Now solution design, development, and implementation, with at least 3–5 years acting as a Platform or Enterprise Architect
In-depth expertise across the core Service Now platform and multiple major application suites including HAM, SAM, ITSM, and ITOM
Expert proficiency in platform security (ACLs, encryption), scripting (Java Script, Glide Script), data modelling, and integration frameworks
Hands-on experience with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, Now Assist, and Now Create
Proven track record architecting and leading large-scale, complex, and global Service Now deployments
Certified Application Developer (CAD) and multiple CIS certifications (ITSM, HRSD, ITOM) — desired
Familiarity with Enterprise Architecture frameworks such as TOGAF and ITIL processes — desired
Experience with Agile and Dev Ops methodologies for platform development and release management — desired
Fluent English — required. Dutch and Spanish language skills are a plus What you’ll do Own the end-to-end technical architecture of the Service Now platform across all implemented and planned modules




Lead the design of High-Level Designs (HLDs) and Low-Level Designs (LLDs) for complex Service Now implementations including multi-instance, global, and highly integrated environments
Translate strategic business objectives and technology requirements into concrete, actionable architectural blueprints
Apply deep cross-functional module knowledge to design solutions and ensure proper data model alignment including CSDM
Define, implement, and lead technical governance processes including Design Authority Board reviews for all major platform changes and custom development
Enforce Service Now best practices, design standards, and development guidelines to minimise technical debt and keep the platform evergreen
Conduct technical risk assessments and provide architectural assurance, ensuring compliance with security protocols, data governance, and regulatory requirements
Design and govern secure, high-performance integration patterns using REST/SOAP APIs and Integration Hub between Service Now and enterprise applications
Lead the definition and governance of the Service Now data model, CMDB, and CSDM, ensuring data integrity and quality
Act as the ultimate technical escalation point for complex architectural, performance, and security challenges
Coach, mentor, and provide technical guidance to Solution Architects, Developers, and Implementation teams
Present technical strategies, architectural decisions, and platform roadmaps to audiences ranging from technical teams to C-suite executives
Support pre-sales activities including scoping, estimates, and statements of work #J-18808-Ljbffr

📌 Servicenow Technical Architect (cta) (Bellprat)
🏢 Cognizant
📍 Bellprat