Languages: Spanish, French & English

Level: Mid (3+ years of experience in Account Management)

Location: Barcelona ☀️

? Tryve is a leading Platinum Partner of monday.com in Europe, recognized as Global Sales Partner of the Year 2023 and Global Customer Success Partner of the Year 2024. ?

We are committed to helping organizations optimize their workflows and enhance collaboration through innovative solutions.

As we continue to grow across Europe, we are looking for an Experienced Account Manager / Customer Success Manager monday.com to join our team in Barcelona. You build lasting relationships, spot growth opportunities and turn customers into long-term partners. You bring a love for technology, a good understanding of business logic and an entrepreneurial mindset. With these, you will play a key role in growing our presence in new markets and keeping our customers happy for a lifetime.

? Role and Responsibilities

- Full-cycle ownership of a portfolio of customers, from first contact to renewal and expansion
- Build strong relationships with our clients and key stakeholders to understand their needs and ensure their success with monday.com
- Identify upsell and cross-sell opportunities and turn them into new business
- Serve as the main point of contact for your accounts and as liaison between clients, our consultants and the monday.com team
- Help build, launch and scale Tryve in the region




- Think along with the company and share your ideas and thoughts

? Skills and Experience

- At least 3 years of experience in Account Management/Customer Success Management; experience in our industry is a plus
- Passion for digital tools and an excellent understanding of business processes
- Experience with monday.com or other SaaS software is a plus
- Fluent in Spanish, French and English is a must; Portuguese is a plus
- Proven track record in B2B or SaaS sales, ideally with full-cycle ownership of relationship management
- Entrepreneurial mindset, with experience in building, launching or scaling a business, entity or new market
- Comfortable working with a high degree of autonomy in a hybrid setting
- Experience in partner management and building strong relationships with key stakeholders
- An existing professional network is a plus
- Positive attitude, empathy and high energy for customer and partner engagement

? What you can expect from us

- Open & direct communication, with respect and involvement
- Opportunity to join a fast growing company with a flat organizational structure
- Autonomy and room for personal development and entrepreneurship
- Competitive salary package and compensation based on results
- Hybrid working from Barcelona or our locations Arnhem & Antwerp
- Many opportunities for in-person team events, fostering strong relationships with your colleagues
- Adaptable working hours

📌 Account Manager / Customer Success Manager monday.com (Barcelona)
🏢 Tryve
📍 Barcelona