Your tasks About PAION Pharma: We are a specialized pharmaceutical company headquartered in Aachen, Germany and part of the Humanwell Healthcare Group. We focus on innovative solutions in anesthesiology, intensive care, and infectious diseases, with a strong emphasis on hospital-based treatments that support healthcare professionals in delivering high-quality patient care. We are looking for an entrepreneurial and commercially driven Senior Key Account Manager who combines a passion for building trusted customer relationships and identifying new opportunities, with the ability to lead a local team and shape our market presence in a complex hospital environment. In this player-coach role you will drive sustainable business growth, strengthen our relationships with key healthcare stakeholders and represent PAION Pharma in the local market.

Key Responsibilities
Strategic Key Account Management
* Develop and execute strategic account plans for target hospitals and healthcare networks, translating business priorities into actionable plans and sustainable sales growth.
* Identify new business opportunities and drive product adoption, utilization and account development.
* Build and maintain trusted, long-term relationships with key stakeholders, including anesthesiologists, intensivists, infectious disease specialists, pharmacists, procurement teams and hospital decisionmakers.
* Navigate complex, multidisciplinary hospital organizations to identify decisionmakers, understand customer needs and influence treatment and purchasing pathways.
* Lead and support tender processes, contract negotiations and product implementation activities.
* Provide proactive, product
- and application-specific knowledge transfer, taking both clinical and commercial aspects into account.
* Represent PAION Pharma at medical congresses,



educational meetings and regional events. Local Team Leadership & Performance Management
* Lead, coach and develop a local team of two Key Account Managers, fostering accountability, collaboration and a strong performance culture.
* Set clear objectives, conduct regular one-to-ones and performance reviews, and support individual development and capability building.
* Provide hands-on coaching and strategic guidance to strengthen account management effectiveness and commercial execution.
* Balance your own strategic account responsibilities with the leadership and development of the local team.
* Work closely with colleagues across European teams to share insights, align priorities and contribute to a strong, customer-focused organization. Stakeholder Engagement
* Own the local country business plan and sales forecast, ensuring alignment with European commercial priorities and business objectives.
* Serve as the primary point of contact for the Sales Director Europe on all market-related matters, providing clear insights into performance, opportunities, risks and local market dynamics.
* Act as the local face of PAION Pharma, building credibility and maintaining strong relationships with key opinion leaders (KOLs), healthcare institutions and other relevant stakeholders.
* Develop and maintain relationships with relevant government-level stakeholders and public healthcare institutions,



building a strong understanding of local healthcare policy, reimbursement frameworks and market access processes.
* Represent PAION Pharma in relevant administrative and non-commercial interactions with external stakeholders, including reimbursement bodies and other healthcare authorities, as appropriate.
* Serve as the local liaison between PAION Pharma andexternal market stakeholders, ensuring effective communication and coordination.

Your profile
* 4–5 years of experience in pharmaceutical or medical sales, ideally within the hospital environment.
* Proven experience in building strong customer relationships, identifying opportunities and achieving commercial results.
* Strong communication, presentation, negotiation and closing skills.
* Experience in hospital tender business, procurement processes and multidisciplinary stakeholder management.
* Background in anesthesia, critical care, sepsis management, infectious diseases or anti-infective therapies is an advantage.
* Good understanding of acute care and critical care treatment pathways.
* Initial leadership or coaching experience and the ability to combine personal sales responsibility with team development.
* Good understanding of the local healthcare system, reimbursement processes and public-sector stakeholders.
* Entrepreneurial and team-oriented mindset, strong organizational skills and the ability to work effectively across European teams.
* The ability to work independently, organize and manage your territory effectively, and take ownership of your results.
* Fluent in Spanish and English.
* Residence in or near Madrid, and willingness to travel as required. Why us? Be part of a growing team driving innovation in critical care and anaesthesia. Take ownership o

📌 Senior Key Account Manager (Madrid)
🏢 PAION
📍 Madrid