30 oct
|
Isotrol
|
Sevilla
At Isotrol we are international leaders in the technological transformation
of the energy sector. For more than four decades, we have been at the forefront of
the digitalization of renewable energy generation plants (solar photovoltaic, wind,
BESS storage systems, and hybrid systems). Our solutions for monitoring, control (SCADA/IoT), data analytics, and grid integration currently manage gigawatts of renewable power worldwide.
We are seeking to hire a Senior Service Manager - Support and Maintenance to assume full operational and strategic responsibility for the after-sales service and maintenance division of our
asset management systems.
The role:
Lead the strategy, profitability, and excellence in the execution of support and maintenance contracts (preventive, corrective, and evolutionary) for Isotrol’s general client portfolio.
You will have ultimate responsibility for ensuring maximum operational availability of SCADA/IoT systems in critical infrastructures, guaranteeing compliance with rigorous SLAs, leading high-performing technical teams, and maximizing customer satisfaction and loyalty.
Key Responsibilities: Strategic Service Management and IT/OT Governance:
- Ensure strict compliance with critical SLAs and KPIs for services in renewable energy industrial environments.
- Serve as the highest point of escalation for resolving crises and incidents with significant operational impact at renewable energy plants.
Leadership and Management of High-Performance Teams:
- Lead, mentor, and scale teams of support engineers.
- Foster a culture focused on operational excellence, agility, and customer satisfaction.
Executive Relations and Client Management (Technical
📌 Support & Maintenance Project Manager (Sevilla)
🏢 Isotrol
📍 Sevilla