Aftersales Operation Manager (Madrid)

Aftersales Operation Manager (Madrid)

30 oct
|
BYD EUROPE
|
Madrid

30 oct

BYD EUROPE

Madrid

Who we are BYD Group is a leading high-tech multinational, based in Shenzhen, China.
Operating across four core industries ; IT, automotive, new energy, and rail transit ; As of today, BYD employs nearly one million people worldwide.
At BYD Iberia, we are redefining the future of mobility.
As part of the world's leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony.
Your Mission As an Aftersales Operation Manager, you will be responsible for driving the operational excellence, profitability, and overall performance of the national aftersales network for BYD Passenger Cars Iberia.
You will work closely with the Aftersales Manager, Area Service Managers, authorized service partners, and BYD Iberia to ensure the highest standards of service quality, customer satisfaction, and business performance across the network.
Your mission will be to develop a high-performing and profitable service network, drive continuous improvement, and lead strategic aftersales initiatives that strengthen customer loyalty and support the sustainable growth of BYD in the market.
What You'll Do Service Network Performance

📌 Aftersales Operation Manager (Madrid)
🏢 BYD EUROPE
📍 Madrid

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