Job Description

The Manager, Sales Operations and Commercial Systems will play a central role in strengthening Cytel’s commercial operations by improving systems, processes, data quality and reporting across the sales lifecycle. Working across Sales, Marketing, Proposals, and operational teams, the role will combine hands‑on administration with process improvement and commercial transformation. The successful candidate will provide effective CRM governance, develop actionable reporting and dashboards, support forecasting and pipeline visibility, streamline proposal and contracting workflows, and identify practical opportunities for automation and AI-enabled productivity.

Job Description

The Manager, Sales Operations and Commercial Systems will play a central role in strengthening Cytel’s commercial operations by improving systems, processes, data quality and reporting across the sales lifecycle. Working across Sales, Marketing, Proposals, and operational teams,



the role will combine hands‑on administration with process improvement and commercial transformation. The successful candidate will provide effective CRM governance, develop actionable reporting and dashboards, support forecasting and pipeline visibility, streamline proposal and contracting workflows, and identify practical opportunities for automation and AI-enabled productivity.

Responsibilities

- Administer and continuously improve the CRM, maintaining clear governance, consistent processes and high standards of commercial data quality.

- Develop and maintain dashboards, reports and analytics that improve pipeline visibility, forecasting accuracy and executive decision‑making.

- Support the end‑to‑end commercial lifecycle, including opportunity management,

📌 Manager, Sales Operations (España)
🏢 Cytel
📍 España