30 oct
|
Page Executive
|
España
30 oct
Page Executive
España
Job Description
- Define and execute the integral services strategy in alignment with the company's growth objectives.
- Lead and develop an international leadership team, fostering a culture of performance, accountability and continuous improvement.
- Drive organisational effectiveness and scalability across a large, geographically dispersed services function.
- Ensure strong alignment between service operations, commercial teams and customer success objectives.
- Establish and monitor key performance indicators (KPIs) to enhance operational performance and customer experience.
- Oversee service agreements, support models and customer-facing service delivery frameworks.
- Identify opportunities to improve efficiency, service quality and long-term customer value.
- Act as a strategic partner to senior leadership on matters relating to customer support and service operations.
📌 Global Service Excellence Leader (España)
🏢 Page Executive
📍 España