Job Description

Marketplace Strategy & 0→1 Launch

- Lead the creation and launch of a marketplace from scratch , defining the value proposition, service offering, business model, and growth strategy.
- Own the end‑to‑end marketplace lifecycle , including business planning, resource allocation, budgeting, development, and go‑to‑market execution.
- Define functional and technical requirements to build a robust, secure, and scalable platform.
- Design and maintain the short-, mid-, and long‑term product roadmap , prioritizing initiatives with the highest customer and business impact.
- Act as the business owner and key user of the platform, ensuring alignment between business objectives and technical execution.
- Lead and oversee the technical teams responsible for platform development and evolution.

User Experience & Business Development

- Ensure a best‑in‑class user experience (UX/UI) , delivering seamless and intuitive customer journeys from access to transaction.
- Define and execute a customer data strategy compliant with applicable regulations, ensuring ownership of the customer relationship.
- Identify, negotiate, and build strategic partnerships , creating a compelling and differentiated marketplace offering.
- Lead the full partner acquisition lifecycle , from prospecting and negotiation to contract signing and onboarding.
- Ensure partner alignment with quality, brand, and ethical standards.





Integration & Go‑to‑Market

- Ensure seamless integration of partner services, products, and payment systems.
- Coordinate multi‑provider payment orchestration , enabling secure and efficient transactions.
- Lead the marketplace launch , working cross‑functionally with marketing, legal, operations, and other key stakeholders.
- Design and implement incentive and activation mechanisms to drive customer acquisition and engagement.

Analytics, Performance & Continuous Improvement

- Define and monitor key marketplace KPIs (acquisition, conversion, retention, profitability).
- Analyze performance data, customer feedback, and market trends to identify growth and optimization opportunities.
- Deliver executive‑level performance reporting with strategic insights and recommendations.
- Conduct competitive benchmarking to identify market gaps and new strategic opportunities.

Cross‑Functional Leadership

- Foster strong cross‑functional collaboration across product, technology, sales, operations, marketing, finance, and legal teams.
- Ensure marketplace initiatives are fully aligned with overall business objectives .
- Partner with finance on forecasting, budgeting, and profitability analysis.
- Collaborate with legal and compliance teams to ensure regulatory compliance and brand protection.

📌 Head Of Marketplace (Alcobendas)
🏢 GLOBALBusiness
📍 Alcobendas