30 oct
|
Preply
|
Barcelona
We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled
- and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. As a category-defining company, we’re shaping what the future of learning looks like at global scale. Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at integral scale, and building something that truly matters for millions of people, every day. We work across Growth, Performance, Engagement, B2B, and Expansion to deliver a great tutor experience at scale. As we expand into new subjects, new learner segments and corporate learning through Preply Business, we’re building the Supply foundations that make growth work in practice: tutors who can be discovered, matched and succeed through a clear lifecycle and a high-quality experience. As a Senior Supply Operations Specialist, you’ll cover main investment areas of growth: Preply Business (B2B) and Expansion into non-language subjects (NLS). You’ll work closely with B2B, Expansion, RevOps, Product, Data, Growth and the other Supply and Preply teams. The split between the two areas will evolve as priorities shift. Drive Supply workstreams for priority growth areas, with a focus on tutor coverage and liquidity, quality and lifecycle readiness (includes own our program for Preply Business Tutors, improving tutor quality for our B2B learners; Represent Supply in cross-functional planning, so Supply implications shape priorities, sequencing and launch requirements (e.g.,
B2B planning with commercial partners, the Expansion squad) tutor coverage for a specific B2B deal, a tutor no-show in a sales trial) Structure ambiguous problems into clear plans, workstreams and decisions, and deliver from diagnosis to rollout with Product, Data, Growth, RevOps, Expansion and other Supply teams B2B tutor satisfaction and problematic lessons) Evolve tutor quality standards and guardrails that protect quality and fairness across B2B and NLS Define success metrics and build dashboards for supply health with Data (e.g., Propose new opportunities by challenging assumptions and testing practical approaches, including with AI Project leadership: has led cross-functional initiatives from problem definition to rollout, with clear examples of shipped outcomes ~ Program management: structured planning, dependency management and follow-through across more than one workstream ~ Stakeholder management: works well with commercial, product and data partners, handles competing requests and trade-offs, and says no with clear reasoning ~ Data-driven approach: sizes opportunities, defines KPIs, interprets results and turns insights into actions ~ Operational excellence: designs processes and guardrails that protect quality and reliability, and balances day-to-day support with project work ~ Clear communication: communicates clearly in writing and out loud,
from crisp updates to explaining trade-offs in discussions and presenting recommendations to stakeholders ~ Comfortable with ambiguity and moving fast with imperfect information while keeping quality high B2B commercial exposure: understands sales cycles, account management realities and deal and retention constraints Non-language subjectsor new-vertical marketplace
experience:
has built or scaled supply in a new category, subject or segment (e.g., tutoring or teaching outside languages, kids, or a marketplace launching a new vertical) SQL and BI fluency (e.g., Familiarity with marketplace supply dynamics: quality, liquidity, incentives, eligibility com, Learning & Development budget and time off for your self-development; A competitive financial package with equity, leave allowance and health insurance;
We offer
an attractive relocation package to join us in our Preply Barcelona Hub Keep perfecting
- To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Dive deep
- We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions. Growth mindset
- We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. Raise the bar
- We raise our performance standards continuously, alongside each new hire and promotion. Challenge, disagree and commit
- We value open and candid communication, even when we don’t fully agree. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company.
📌 Buyer Operations Manager (Barcelona)
🏢 Preply
📍 Barcelona