We are looking for a motivated Transportation Specialist to support and optimize our end-to-end transportation operations.

Key Responsibilities

- Transportation Planning & Process Optimization: Support transportation planning across pickup, sorting, transit, and final delivery. Optimize routes, standardize operating procedures, improve efficiency, and reduce costs.
- Carrier & Capacity Management: Assist in evaluating, onboarding, and managing carriers. Track carrier performance, address operational issues, allocate transportation resources, and ensure timely, high-quality service.
- Operational Monitoring & Improvement: Monitor key metrics such as cost, efficiency, service quality, and profitability. Identify risks and operational gaps, analyze data, and implement continuous improvement initiatives.
- Customer Service & Cross-Functional Collaboration: Understand customer requirements, manage the end-to-end service cycle, and support the resolution of complaints and claims. Collaborate with internal teams and external partners to ensure smooth operations and a positive customer experience.
- Team Support & Capability Building:



Contribute to team goals, knowledge sharing, and process training. Help strengthen operational capabilities and promote a service-oriented culture.

Qualifications

- Bachelor’s degree in Logistics, Supply Chain Management, Transportation, Business, or a related field.Candidates familiar with European land transport networks and international logistics processes are preferred.
- 0–3 years of relevant experience in transportation, logistics, supply chain, or operations; recent graduates are welcome to apply.
- Fluent in Spanish,English and Chinese (listening, speaking, reading, and writing) to support seamless communication with local partners, drivers, and headquarters.
- Strong analytical, problem-solving, and communication skills.
- Good organizational skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Excel; experience with TMS or data visualization tools is a plus.
- Proactive, detail-oriented, and comfortable working in a fast-paced environment.

📌 Transportation Specialist (Madrid)
🏢 JD.com
📍 Madrid