30 oct
|
FeverUp
|
España
We’re Fever , the world’s leading tech platform for culture and live entertainment. To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. We’ve teamed up with major industry leaders like Netflix, F. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading general investors
About the role
We’re looking for a passionate Senior User Researcher to join our growing team and lead B2C and B2B research for Fever Sports . From conversion funnels on our consumer-facing pages to inventory management on the event configuration platform our partners use, you’ll work with world-famous sports competitions and organizations. This role is perfect for someone with an analytical mindset, an eye for product design opportunities and a drive for excellence in everything they do. Once you’ve completed onboarding, you’ll have substantial autonomy and full ownership of the research outcomes for a company-sized vertical within Fever.
What you'll do
- Define and deliver the research roadmap for Fever Sports across B2C and B2B, together with Product Design and Product Management.
- Engage with senior stakeholders to source the business questions that matter, and prioritise between competing requests.
- usability testing, interviews, surveys, analysis of behavioural data, benchmarking).
- Build and test prototypes, and work with designers, PMs, Tech Leads and Engineers on UX decisions while keeping feasibility in mind.
- Mentor less experienced researchers and guide the work of a more junior colleague.
- Strong command of qualitative and quantitative methods, with particular depth in usability testing.
- The ability to understand the context behind a business question and design the right method to answer it.
- Solid hands-on data analysis skills with at least one analytical tool (e. g. , Excel, SQL, SPSS). Experience running several complex projects in parallel, delivering high-quality work under time pressure to a wide range of stakeholders. Your findings stand up to close scrutiny.
- Comfort with ambiguity: you help ideas take shape with PMs and Product Designers and find ways forward when things are unclear.
- Strong prototype testing and prototype building skills.
- Professional proficiency in English or Spanish. It would be nice if you:
- Are a confident Figma user.
- Know platforms such as Hotjar, UserTesting, Maze or Mixpanel.
📌 Experience Designer- Researcher (España)
🏢 FeverUp
📍 España