Reservations & Groups Executive (Revenue-Focused)

Barcelona | Central Reservations | Full-time | Monday–Friday

Join Generator

At Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities.

Recognised by Fast Company as one of theTop 50 Most Innovative Companies , we are growing fast — and building a Central Reservations team that directly drives our general revenue.

This Is Not a Typical Reservations Role

This is wheresales meets operations .

If you’re looking for a purely administrative role, this isn’t it.

Here, your impact is measurable — inconversion, revenue, and client relationships .

You will:

- Managehigh-value group business
- Driveconversion and revenue performance
- Work acrossinternational markets and multiple channels
- Be part of acentralised, high-performance CRO (Central Reservations Office)

What You’ll Own

- Managegroup reservations across direct, OTA, and wholesale channels
- Proactivelyconvert enquiries into confirmed business
- Build, negotiate, and optimisegroup quotes , including upselling opportunities
- Take full ownership ofbilling, deposits, and payment processes
- Ensure accuracy and efficiency across systems and platforms
- Collaborate withRevenue, Sales, and Operations to maximise results
- Build strong, lasting relationships withclients and partners

What We’re Looking For

- Fluent English + French (additional languages are a strong plus)
- Solid experience inhotel reservations (groups preferred) and customer service
- Ability to managehigh volume and complexity with confidence




- Strongcommercial mindset — you don’t just quote, you convert
- Excellent organisation, prioritisation, and time management skills
- Natural communicator with strong relationship-building ability
- Comfortable in afast-paced, performance-driven environment

Tech & Tools

- Experience withPMS systems (MEWS is a plus)
- Familiar withOTAs, wholesale platforms, and booking channels
- Good working knowledge of Microsoft Office

What’s In It For You

- Competitive base salary + performance incentives
- Additional sales bonus directly linked to your conversion and revenue impact
- Birthday day off
- 2 free nights per year across Generator & Freehand properties
- Staff rates for you, friends & family worldwide
- Gym membership contribution
- Continuous learning & development tools
- Social events and a vibrant, international team culture

Work Schedule

- Monday to Friday
- No weekends
- Stable working hours supporting a strongwork-life balance

Career Growth

This is more than a job — it’s acareer accelerator within a growing multinational company .

You’ll gain exposure and have opportunities to grow into:

- Senior Reservations /Key Accounts
- Revenue Management
- Sales or Commercial roles
- Team Leadership in an international environment

Why This Role Stands Out

- Work in acentralised expert hub managing complex, high-value bookings
- Gain exposure tointernational markets across Europe
- Move beyond operations intotrue commercial and revenue impact
- Join a company that isgrowing, evolving, and investing in its people

#J-18808-Ljbffr

📌 Reservations & Groups Executive (Barcelona)
🏢 Generator Hostels
📍 Barcelona