Description

:

Essential Responsibilities:

Drive demand generation and qualification through cold calling, email outreach, and inbound lead response. Negotiate and close contracts, addressing legal, financial, and technical concerns effectively. Conduct thorough discovery to analyze customer needs and present pre-packaged solutions and use-cases. Maintain a rigorous pipeline with accurate forecasting and regular reporting on pipeline status and revenue forecasts. Collaborate across departments to ensure alignment and leverage customer insights to optimize offerings.

Minimum Qualifications:

1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

What You'll Do

• Be the single point of contact for your merchants, owning commercial outcomes end to end.

• Use AI-powered tools to spot growth, cross-sell and risk opportunities across your book.

• Keep pipeline, forecast and portfolio health reporting accurate, and share effective practices with fellow AM2 colleagues.

• Coordinate internal teams to resolve merchant needs, and decide the right action when standard process isn't enough.

What You'll Bring — Minimum Qualifications

• 3+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience.

Core Capabilities We're Looking For

• Structured, organised, and able to plan and segment a large customer book while keeping follow-through and service quality high.

• Skilled in customer and commercial conversations — building trust, identifying needs and converting the right opportunities without losing customer focus.





• Comfortable using AI, data and playbooks to make sound trade-offs and escalate at the right time when several things need attention at once.

• A reliable team collaborator who keeps records, pipeline and follow-ups accurate and aligned with internal stakeholders.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit .

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive integral economy. And we can’t do this without our most important asset-you.



That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we con

📌 Account Representative, SMB (Madrid)
🏢 Paypal
📍 Madrid