Description

:

Title: Customer Service Associate - English & German Languages

About the Team:

The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.

About the Role

You will reside on the Customer Service Team, reporting to the Customer Service Supervisor. You have a passion for helping people.



We are offering a career with a recognized leader in the world of general news and business information. You will be a part of a multinational organization that focuses on its people.

Office Hours: your working hours will be scheduled between 7 AM to 5:00 PM local time (shifts may change)

You Will:

Provide high-quality customer support by telephone, email, web chat, and other supported channels across Dow Jones products and services. Assist customers with inquiries related to product navigation, content and data, technical support, billing and

📌 Customer Service Associate (El Prat de Llobregat)
🏢 Dow Jones
📍 El Prat de Llobregat