We are looking for a Bilingual Portuguese -Spanish Customer Service & Technical Support Advisor for one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.
Purpose of the roleWe would like to have experts to become ambassadors of our brands in the coffee and culinary world according to our Client reputation and status.
We would like our experts to provide 360 o support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical support for troubleshooting and backoffice tasks.
RequirementsSpoken and written communication in Portuguese and SpanishAdvanced level of English desirableListening and understanding capacity Empathy (Understanding others) Customer focus Problem solving and Technical learningIntegrity and trustConflict management Desirable experienceDigital (User level)/ e-commerce user.




Social Media User A plus if they have previous experiences in services in store attending consumer ?Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationBenefitsPart-time 35h/week, rotating shifts from Monday to Saturday.
Permanent contract.
Bring a Friend and get a Referral fee (up to *€ depending on the language/project).
Individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often.
Diversity, Equity & InclusionTP is home to a general family with various backgrounds and lifestyles.

📌 Bilingual Portuguese (Málaga)
🏢 Teleperformance-Ro
📍 Málaga