Concentrix is seeking an Operations Manager for an onsite role in Barcelona. The candidate will coach Team Leaders and ensure SLA targets, financial goals, and quality standards are met while leading process improvements and cost management.
Requirements include at least 2 years of managerial experience in call centers, fluent English and Spanish, and strong MS Office skills. The role features a full-time schedule with a competitive salary and benefits.
📌 Onsite Operations Leader (Barcelona)
🏢 CNX
📍 Barcelona