Do you love travel, enjoy solving puzzles, and get a kick out of finding the perfect option for a customer? Our client, an established business travel provider, is looking for a Junior Business Travel Specialist to join its contact center team in central Málaga. You'll advise and book tailor-made trips for corporate clients.

What you'll do
* Handle calls and online requests from business travellers, following clear guidelines and procedures
* Ask the right questions to understand each client's needs, then suggest smart options and extras they hadn't thought of
* Build tailor-made itineraries (dynamic packaging) by combining flights, hotels and other services, often across complex routes
* Look up fares and calculate trip prices with margins in mind, using airline (IATA) knowledge
* Make, change and cancel reservations in booking systems, and issue tickets
* Keep clients informed about fare, tax and airline changes
* Prepare booking confirmations and invoices, and check travel documents
* Upsell related and additional services,



and prioritise preferred suppliers
* Keep traveller and company profiles accurate and up to date
* Bring in colleagues or specialists when a request is outside your expertise What you bring
* Fluent Danish and good English, both spoken and written
* A strong customer-service and commercial mindset
* Accuracy and attention to detail, especially with prices, bookings and invoices
* Comfort working with multiple systems at the same time
* Curiosity and a willingness to keep learning about destinations, suppliers and procedures
* Experience in travel, a GDS (Amadeus, Sabre, Galileo) or IATA knowledge is a plus but not required. Full training is provided. What's on offer
* A career path. This role is the first step in a progression to more senior travel specialist positions
* Ongoing training in travel products, systems and destinations #J-18808-Ljbffr

📌 Danish Speaking Junior Business Travel Specialist (Andalucía)
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📍 Andalucía