About the Role

Our client, a prominent innovator in medical technology, is seeking a dedicated Remote Medical Equipment Support and Maintenance Technician to join their expanding team. This role is crucial for providing high-level technical support and guidance for a range of sophisticated medical devices used by healthcare facilities. Operating from a remote-first environment based in or near Salamanca, Castile and León, ES , you will be the primary point of contact for troubleshooting complex equipment issues, assisting field service engineers, and ensuring the optimal functionality of vital medical technology. The ideal candidate possesses a strong background in biomedical engineering or electronics, coupled with exceptional problem-solving abilities and outstanding communication skills. You must be adept at interpreting technical documentation, diagnosing issues through remote diagnostics, and guiding users or technicians through intricate procedures. This position offers a unique opportunity to contribute to patient care by ensuring the reliability of cutting-edge medical equipment, all while enjoying the flexibility and autonomy of remote work. Our client is committed to fostering a collaborative and supportive virtual workplace.

Key Responsibilities

- Provide remote technical support for the installation, calibration, troubleshooting, and maintenance of various medical devices.
- Assist on-site field service engineers and clinical staff with complex diagnostic procedures and repairs.
- Analyze equipment performance data and error logs to identify root causes of issues.
- Guide users through standard operating procedures and basic troubleshooting steps.
- Document all support activities, resolutions, and equipment status accurately.
- Collaborate with R&D; and engineering teams to provide feedback on product performance and potential improvements.




- Ensure compliance with regulatory standards (e.G., FDA, CE) and internal quality management systems.
- Develop and update technical documentation, including user manuals and troubleshooting guides.
- Monitor equipment performance trends and proactively identify potential failure points.
- Respond effectively to critical equipment issues to minimize disruption to healthcare services.

Requirements
- Bachelor's degree in Biomedical Engineering, Electronics Engineering, or a related technical field, or equivalent practical experience.
- Minimum of 3 years of experience in the maintenance and support of medical equipment.
- Strong understanding of medical device technology, including electronic, mechanical, and software components.
- Proficiency in using diagnostic tools and interpreting technical schematics.
- Excellent remote communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Proven ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Familiarity with regulatory requirements in the medical device industry.
- Strong analytical and problem-solving capabilities.
- Proficiency with remote support software and collaboration tools.
- Must be legally authorized to work in Spain and reside in a suitable location for remote work such as Salamanca, Castile and León, ES .

Benefits
- Competitive salary and potential for performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and advanced technical training.
- Be part of a mission-driven company impacting healthcare technology.
- Adaptable working hours in a remote work environment.
- Access to state-of-the-art medical technology.
- Supportive and collaborative remote team culture.
- Company-provided equipment and software for remote work.

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📌 Coordinador De Equipos Médicos (España)
🏢 Clinica Montefiori
📍 España