Do you love travel, enjoy solving puzzles, and get a kick out of finding the perfect option for a customer? Our client, an established business travel provider, is looking for a Junior Business Travel Specialist to join its contact center team in central Málaga. You'll advise and book tailor-made trips for corporate clients.

¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura.
What you'll do

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- Handle calls and online requests from business travellers, following clear guidelines and procedures

- Ask the right questions to understand each client's needs, then suggest smart options and extras they hadn't thought of

- Build tailor-made itineraries (dynamic packaging) by combining flights, hotels and other services, often across complex routes

- Look up fares and calculate trip prices with margins in mind, using airline (IATA) knowledge

- Make, change and cancel reservations in booking systems, and issue tickets

- Keep clients informed about fare, tax and airline changes

- Prepare booking confirmations and invoices,



and check travel documents

- Upsell related and additional services, and prioritise preferred suppliers

- Keep traveller and company profiles accurate and up to date

- Bring in colleagues or specialists when a request is outside your expertise

What you bring

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- Fluent Dutch and good English, both spoken and written

- A strong customer-service and commercial mindset

- Accuracy and attention to detail, especially with prices, bookings and invoices

- Comfort working with multiple systems at the same time

- Curiosity and a willingness to keep learning about destinations, suppliers and procedures

- Experience in travel, a GDS (Amadeus, Sabre, Galileo) or IATA knowledge is a plus but not required. Full training is provided. xghoner

What's on offer

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- A career path. This role is the first step in a progression to more senior travel specialist positions

- Ongoing training in travel products, systems and destinations

📌 Dutch Speaking Junior Business Travel Specialist (Málaga)
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📍 Málaga