29 oct
|
Concentrix
|
Bellprat
29 oct
Concentrix
Bellprat
Concentrix in Barcelona is seeking a Trainer & Quality Specialist to support a customer service team in the travel industry.
Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta posibilidad a continuación.
You will monitor quality, provide structured feedback, and ensure consistency across human and AI-driven assessments. xghoner
You will train and coach teammates through onboarding sessions, address skill gaps, and analyze performance and customer feedback using Excel, DOMO, and Power BI to drive improvements.
📌 Training & Quality Specialist – Data-Driven Coach (Bellprat)
🏢 Concentrix
📍 Bellprat