About the Role
Our client, a growing telecommunications provider, is seeking a friendly and efficient Customer Support Agent to join their team in Queenstown, Eastern Cape . This role is vital for ensuring customer satisfaction by providing high-quality support and resolving service-related inquiries. The adecuado candidate is a clear communicator, patient, and possesses strong problem-solving skills to assist customers effectively. You will be the voice of the company, handling customer queries about services, billing, and technical issues. This is an excellent opportunity to build a career in customer service within a company that values its local community and its employees. Join us in delivering exceptional service to our customers in Queenstown and surrounding areas.
Key Responsibilities
Handle inbound customer calls and emails, addressing inquiries regarding telecommunication services.
Provide information on service plans, pricing, promotions, and billing inquiries.
Troubleshoot basic technical issues related to internet, phone, and TV services.
Assist customers with

📌 Customer Support Agent (Valladolid)
🏢 Placements24
📍 Valladolid