Key Responsibilities
Provide support to the Front Desk team with daily reception and guest service tasks.
Assist with check-in and check-out procedures, following the hotel's established standards and procedures.
Support the management and updating of reservations and guest profiles in the PMS.
Assist with handling phone calls, emails and various guest requests.
Support the management of special requests and guest needs throughout their stay.
Provide guests with information about the hotel's facilities, services, opening hours and experiences.
Collaborate with Guest Services, Reservations, Housekeeping, F&B; and other departments to ensure smooth coordination and an excellent guest experience.
Assist with monitoring arrivals, departures, room changes and other operational matters.
Support the management and follow-up of guest complaints, incidents and requests, always under the supervision of the responsible team.
Assist in preparing special arrivals, VIP guests, celebrations and other guest amenities.
Support the management of keys, key cards, documentation and other Front Desk materials.
Assist with the follow-up of guest charges, payments and other Front Desk administrative processes.
Keep guest and reservation information updated in internal systems.
Assist with preparing and updating departmental lists, reports and documentation.
Keep the reception area clean, organized and well presented.
Comply with the quality, image, hospitality, safety and service standards established by Nômade Temple .
Participate in other departmental projects and tasks according to operational needs.
Profile & Skills
Currently studying Tourism, Hospitality, Hospitality Management, Business Administration or a related field.
Genuine interest in developing a career in Front Office and Hospitality.
Positive attitude, flexibility and strong willingness to learn.
Spanish and English required; additional languages are a plus.
Availability: 6 months.
Conditions
€600 gross monthly stipend
Free accommodation (only in ibiza)
Meals included
Hotel uniform provided
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📌 Front Desk Internship 2027 (San Juan Bautista)
🏢 Nomade Temple Madrid
📍 San Juan Bautista