Select how often (in days) to receive an alert:Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.Barcelona, ES, *Full TimeWe are extraordinary people creating extraordinary experiences.
#ExtraordinaryTogetherPart of The Bicester Collection, La Roca Village doesn't do ordinary.
Set among tree-lined streets just 40 minutes from Barcelona, our open-air, pedestrianised Village is home to more than 150 boutiques, a celebrated food and drink scene, and a team that refuses to stand still.The Hospitality team is hiring aConcierge.The roleThe Concierge creates a warm, informed and effortless welcome that helps guests make the most of their Village visit.
Through personalised guidance and accurate service delivery, the role strengthens guest satisfaction, repeat visitation and spend across The Bicester Collection.What you'll be doingA few of the key responsibilities in this role:Deliver a polished and personalised welcome that makes every guest feel recognised, informed and confidentEnsure value-added guest services are delivered accurately,



safely and consistentlyCapture guest feedback and resolve concerns promptly so learning translates into a better Village experienceWhat we're looking forExperience in concierge, hosting, luxury hospitality, premium retail or tourism environmentsAbility to anticipate needs and tailor recommendations with warmth and discretionConfidence in delivering bookings, premium services and controlled transactions accuratelyFluent in English and the local language; additional languages are advantageousWhat we offerA warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeingOur commitmentWe're proud to be a diverse and inclusive employer — and we mean it.
The best ideas come from people who don't all think the same, and we welcome applications from every background.
Come as you are.La Roca Village exists to be experienced in the real world.
To be vigente, not virtual.
To be lived.
We'll never stop evolving.
xqysrnh Are you ready for the challenge?
#ExtraordinaryTogether

📌 Concierge (Lérida)
🏢 The Bicester Collection
📍 Lérida