About the RoleOur client, a prominent innovator in medical technology, is seeking a dedicated Remote Medical Equipment Support and Maintenance Technician to join their expanding team. This role is crucial for providing high-level technical support and guidance for a range of sophisticated medical devices used by healthcare facilities. Operating from a remote-first environment based in or nearSalamanca, Castile and León, ES, you will be the primary point of contact for troubleshooting complex equipment issues, assisting field service engineers, and ensuring the optimal functionality of vital medical technology. The idóneo candidate possesses a strong background in biomedical engineering or electronics, coupled with exceptional problem-solving abilities and outstanding communication skills. You must be adept at interpreting technical documentation, diagnosing issues through remote diagnostics, and guiding users or technicians through intricate procedures. This position offers a unique opportunity to contribute to patient care by ensuring the reliability of cutting-edge medical equipment, all while enjoying the flexibility and autonomy of remote work. Our client is committed to fostering a collaborative and supportive virtual workplace.Key ResponsibilitiesProvide remote technical support for the installation, calibration, troubleshooting, and maintenance of various medical devices.Assist on-site field service engineers and clinical staff with complex diagnostic procedures and repairs.Analyze equipment performance data and error logs to identify root causes of issues.Guide users through standard operating procedures and basic troubleshooting steps.Document all support activities, resolutions,



and equipment status accurately.Collaborate with R&D and engineering teams to provide feedback on product performance and potential improvements.Ensure compliance with regulatory standards (e.G., FDA, CE) and internal quality management systems.Develop and update technical documentation, including user manuals and troubleshooting guides.Monitor equipment performance trends and proactively identify potential failure points.Respond effectively to critical equipment issues to minimize disruption to healthcare services.RequirementsBachelor's degree in Biomedical Engineering, Electronics Engineering, or a related technical field, or equivalent practical experience.Minimum of 3 years of experience in the maintenance and support of medical equipment.Strong understanding of medical device technology, including electronic, mechanical, and software components.Proficiency in using diagnostic tools and interpreting technical schematics.Excellent remote communication and interpersonal skills, with the ability to explain technical concepts clearly.Proven ability to work independently, manage time effectively, and prioritize tasks in a remote setting.Familiarity with regulatory requirements in the medical device industry.Strong analytical and problem-solving capabilities.Proficiency with remote support software and collaboration tools.Must be legally authorized to work in Spain and reside in a suitable location for remote work such asSalamanca, Castile and León, ES.BenefitsCompetitive salary and potential for performance-based incentives.Comprehensive health, dental, and vision insurance plans.Retirement savings plan.Generous paid time off and holiday schedule.Opportunities for professional development and advanced technical training.Be part of a mission-driven company impacting healthcare technology.Flexible working hours in a remote work environment.Access to state-of-the-art medical technology.Supportive and collaborative remote team culture.Company-provided equipment and software for remote work.#J-18808-Ljbffr

📌 Coordinador De Equipos Médicos (Madrid)
🏢 Clinica Montefiori
📍 Madrid