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Working Arrangements: Full TimeHours of Work:37 hours per weekStatus of Employment: PermanentAt Berneslai Homes, we strive to be an ambitious, forward-thinkingsocial housing provider and employer.
Working for us offers you a chance toplay a real part in improving homes and communities throughout Barnsley.
Managing around 18,000 homes on behalf of Barnsley Council,our '3 Cs' values are at the heart of all we do here – we promise to always puttheCustomer first, have aCan doattitudeto make change happen, and stayCuriousto make sure weget things right.
We're proud to announce that we are the first localauthority to achieve the highest C1 grading from the Regulator of SocialHousing following our recent inspection.
This outcome means that we meetconsumer standards as a landlord, identify when issues occur, and implementplans to prevent recurrence—demonstrating our commitment to providinghigh-quality homes and prioritising tenant safety, needs, and well-being.
The Resources Admin Officer role:We have an exciting opportunity for an experienced administrator to join our Resources team.
As our Resources Admin Officer, you will play a vital role in providing comprehensive and professional admin support within the Resources team and company wide where required.
You will interact with many of our stakeholders both internal and external and will show our values each day by ensuring a customer focussed service is provided to all.
Key duties and responsibilities of our Resources Admin Officer:Provide a high?qualityclerical and typing service, including the preparation of generalcorrespondence, bespoke letters, reports, and other administrative documents.




Support effective tenant liaison and coordinate clear internal and externalcommunications to ensure consistent and professional information sharing.
Attend meetings as required within the Resources Directorate and undertakeminutes of those meetings as required.
Utilise standardletter templates and update these as and when necessary, in liaison with theSenior Administration Officer and the appropriate Officer within the relevantservice.
Respond to andprocess customer insurance claims, providing relevant tenancy details,property details and repairs history.
This also involves the consultationwith other services to facilitate resolution.
Update and maintain thecustomer profile database and extract information from systems as required.
Please refer to the full

Job Description
and Employee Specification upon completing your application.
What we're looking for in our Resources Admin Officer:4 GCSEs (A-C Grade) or equivalent qualification OR relevant office experienceDemonstrate a positive, adaptable approach toteam workingExperience of providing administrativesupport in busy environment including maintaining accurate recordsExperience of working within customer focusedserviceAbility to organise and prioritise ownworkload with minimum supervisionWhat you might be asking is, why work for us?
We are proud to put our people first
By joining Berneslai Homes, you will have access to a wide range of employee benefits including:Agile Working PackagesExcellent Pension SchemeDiscounted Gym MembershipFantastic Training and Development OpportunitiesWe conduct spot checks for AI use in applications to ensure a fair and transparent recruitment process.
If AI use is suspected, we may contact you to discuss it, which may result in your application being withdrawn.
This post requires a Basic Criminal Record Check.
CVs will not be accepted.
xqysrnhBerneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.

📌 Resources Admin Officer 202611 (Llodio)
🏢 Berneslai Homes
📍 Llodio