Remoto: Teletrabajo

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The RoleAs a Customer Success Manager, you will be the strategic bridge between Veeva and leading global life sciences organizations, empowering them to maximize the value of Veeva’s industry-defining Pharmacovigilance (PV) suite.In this role, you won’t just be a member of the account team - you will be a trusted advisor and PV expert. You’ll partner directly with customers’ executive stakeholders and PV leaders to understand their vision and operational challenges, while helping them to unlock the full potential of their investments. You’ll be an active member of a cross functional team to champion the voice of the customer, proactively drive product enablement to fit customers’ goals/needs, and turn complex PV challenges into streamlined success stories.#RemoteSpain#LI-MidSeniorVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected] You'll Do:Support 4-6 large, global customers post-implementation with Veeva Pharmacovigilance applicationsLead with curiosity, act as a trusted advisor and own the relationship with customers’ business decision makers and application ownersLiaise with Veeva Strategy, Sales, Product and/or Services’ stakeholders to address customer needsThrough proactive engagement, provide strategic guidance to optimize use of Veeva applications and help create a customer roadmap based on their business goals and needsFacilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities and industry learningRequirements:7+ years of experience in PharmacovigilanceExperience working with or in large global pharmaceutical companiesCustomer-facing consulting experienceExperience managing relationships with key decision makers and application ownersAbility to travel up to 25% and reside in EuropeNice to Have:7+ years of working in Pharmacovigilance software, or consultingSaaS/cloud experience in the management of pharmacovigilance applicationsExperience working with Veeva VaultInterviewing with Veeva:We value your time and believe in a transparent hiring process. Here is the process you can expect.Follow the application process and submit your resume.Within 3 days, you will receive a link to a personality assessment administered by a third party.Once you complete the assessment, our team will review your full application package and follow up via email with our decision.If moving to the interview stage, the process is as follows:A conversation with the hiring managerA practical case exerciseA final conversation with our group's Senior Leader.Once all interviews are complete, the manager will be in touch with a final decision.Perks & Benefits:Medical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programsMaternity & Paternal LeaveFitness Reimbursement1% charitable giving programCompensation:Total compensation: 85,000 - 120,000 EURThe total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that vigente total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.

📌 Customer Success Manager - Pharmacovigilance (España)
🏢 Veeva Systems
📍 España