29 oct
|
Groupon
|
Valencia
Groupon connects 42 million customers with local experiences
- restaurants, events, wellness and travel
- and the million-plus merchants who deliver them. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time. As a Merchant Consultant Representative, you’ll focus on building and maintaining relationships with Groupon’s local business partners in the German market. You’ll be the key point of contact for merchants — helping them optimize their live deals, re-engage with Groupon, and grow their business through smart, data-driven recommendations. Your success will come from a mix of sales energy, relationship management, and curiosity about local businesses. Grow and strengthen Groupon’s community of local merchants by managing existing partnerships and re-engaging inactive ones that create value for both merchants and customers. Manage and grow a portfolio of existing merchants across categories such as Beauty & Wellness, Food & Drink, Leisure, Services, Tickets & Live Entertainment. Optimize live campaigns by analyzing deal performance, suggesting improvements, and maximizing both merchant satisfaction and Groupon profitability.
Problem-solve and support merchants with questions or issues related to their campaigns, ensuring a positive experience. Maintain accurate and up-to-date records of all interactions and opportunities in CRM. 1-3 years experience in sales, account management, or customer-facing roles — ideally within e-commerce, retail, or local business environments. ~ Fluency in both English and German, other languages are a plus ~ Comfortable working with sales KPIs and basic data analysis. ~ Bachelor’s degree preferred. ~ Experience with Salesforce or other CRM tools is a plus. ~ A curious relationship builder, passionate about helping local businesses grow. Customer-focused, always balancing merchant needs with Groupon’s commercial objectives. Achievement of weekly KPIs and quarterly sales targets. Quality of deal improvements and campaign performance outcomes. Consistent CRM accuracy and pipeline management in Salesforce. This is a Hybrid role from Valencia. To learn more about the world’s largest local e-commerce marketplace, click here . If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
📌 Hybrid Sales Account Manager German Speaking (Valencia)
🏢 Groupon
📍 Valencia