Our partner is looking for a Payment Operations Specialist International based in Spain. Join a fast-growing, international SaaS environment where payment performance directly impacts revenue and business growth. Working closely with Payment, Partnerships, Data, Product, and Technology teams, you will help identify new opportunities and turn them into effective payment solutions. This is an opportunity to take ownership, influence business performance, and help shape an evolving international payment ecosystem within an autonomous, remote-first organization. Payment Operations: Manage daily payment activities, including payment service provider (PSP) accounts, configurations, routing, and subscription billing. Investigate operational incidents by analyzing logs, transaction data, and API calls, and drive issues through to resolution. Payment Method Management: Act as the internal expert on PayPal, Apple Pay, Google Pay, and local payment methods. International PSP and Acquirer Management: Maintain a strong understanding of PSP and acquiring capabilities across regions, including local acquiring, currencies, tokenization, and alternative payment methods. Partner Relationship Management: Manage day-to-day relationships with selected international PSPs and acquiring partners, ensuring service quality, operational efficiency, and competitive commercial terms. Payment Solution Implementation: Define project requirements, functional specifications, and target processes for new payment solutions. Coordinate implementation with Technology teams and Product squads, overseeing testing, validation, and production deployment. Work with Data teams to build business cases and assess the commercial potential of new market opportunities. Identify and implement payment-related improvements across checkout methods,



transaction data shared with banks, authorization rates, and recurring billing. Use performance data and testing results to improve payment acceptance and customer conversion. Identify opportunities to improve the payment cost structure while maintaining performance and reliability. Partner with Risk, Compliance, Data, Product, and Technology teams to align payment initiatives with business priorities, support implementation, and promote knowledge sharing across the organization. At least 5 years of professional experience in the payments industry, ideally in a PSP account management, solutions engineering, implementation management, or merchant-side e-commerce or SaaS role. Proven hands-on experience managing PSP accounts and overseeing day-to-day payment operations in a commercial environment. Demonstrated experience implementing and customizing payment solutions in collaboration with technical teams, including requirements gathering, functional specifications, testing, and production deployment. Strong knowledge of PayPal, Apple Pay, and Google Pay, along with a solid understanding of international PSPs, acquiring partners, and local payment methods. Good technical understanding of payment flows, with the ability to read logs, inspect API calls, investigate transaction issues, and communicate effectively with developers without needing to be a software engineer.



Strong analytical skills and confidence working with dashboards, payment performance metrics, conversion data, and test results to formulate actionable recommendations. Experience with subscription billing platforms and payment orchestration solutions is an advantage. Strong commercial awareness and a cost-optimization mindset, with the ability to challenge pricing structures, negotiate fees, and identify savings opportunities. A balanced strategic and operational approach, with the ability to move between long-term payment planning and detailed day-to-day problem-solving. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams without direct authority and explain complex topics clearly. Fluent French is mandatory , as it is the primary business language. English proficiency at B2 level or above is required and will be assessed during recruitment. Strong professional English is a significant advantage due to daily interactions with international providers and acquiring partners. Remote-First Flexibility: Work remotely from anywhere in Europe, with the option of a hybrid arrangement in Lausanne. International Remote Work: Opportunity to work remotely from a different time zone for up to one month, offering flexibility and a change of environment. Adaptable

Working Hours
Organize your schedule autonomously, with an emphasis on trust, personal responsibility, and work-life balance. Meaningful Business Impact: Help shape the payment strategy, optimize revenue conversion, and support international expansion across multiple SaaS products. Professional Growth: Develop your expertise across payment operations, international acquiring, payment technologies, commer

📌 Business Operations Manager Remote (Madrid)
🏢 Jobgether
📍 Madrid