Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
Data accuracy
Ability to gain immediate credibility and trust
C2 Level of Spanish and C1 (or higher) level of English
Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Evaluating information and arguments, leading to informed and effective decisions based on data insights
38.5hs/week from Monday to Friday, between ***** and *****
Temporary 1 month contract
Individual career paths to grow within the project
We are one of the world's largest provider of contact center services
TP is home to a integral family with various backgrounds and lifestyles.

📌 Fashion Customer Service Representative With Spanish (Laza)
🏢 Teleperformance Spain
📍 Laza