Location:
Brindisi, Italy or Valencia, Spain, HybridEmployment: Full-Time ContractDuration: 6 months, with potential extensionLanguage: Fluent English requiredIndustry: International Organizations / Enterprise IT / Managed ServicesAbout The OpportunityPragmatike is recruiting on behalf of a major international organization for an Application Support Technician to join a general Digital Solutions Managed Services team.
You'll support a portfolio of business-critical applications and enterprise tools, working across application maintenance, Tier-2 support, databases, Windows/Linux environments, and end-user support.
This is a hands-on role for someone who enjoys troubleshooting complex technical issues, working across different technologies, and keeping production systems reliable and available.

What You'll Do




Provide day-to-day Tier-2 support and maintenance for business applications and enterprise tools.
Troubleshoot application issues, identify root causes, and escalatinate complex incidents when required.
Perform administration and troubleshooting across MSSQL and open-source databases.
Support application releases, upgrades, configuration changes, and deployments.
Assist with structural application changes required during system upgrades.
Support applications running across Windows and Linux environments.
Respond to application-related queries from users working across different locations.
Support the deployment of tools and operational processes that improve service delivery.
Provide knowledge

📌 Application Support Technician (Valencia)
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📍 Valencia