TP is looking for Customer Service and Technical Support Advisor with SpanishPurpose of the roleWe would like to have experts to become ambassadors of our brands in the coffee and culinary world according to our Client reputation and status.
We would like our experts to provide 360 o support to all our brands in presales and aftersales scenarios, including physical stores and e commerce, basic technical support for troubleshooting and backoffice tasks.
RequirementsC2 level of Spanish and B2 to C1 level of EnglishListening and understanding capacityEmpathy (Understanding others)Customer focusProblem solving and Technical learningIntegrity and trustConflict managementDesirable experienceDigital (User level)/ e-commerce user.
Social Media UserA plus if they have previous experiences in services in store attending consumer's on these product categoriesDesirable SkillsProcess Excellence: Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationBenefits38,5 hours/week, rotating shift, from Monday to FridayTemporary contract of 2 monthsSalary: ** € gross/yearReferral Program: Bring a Friend and get a Referral fee (up to *€ depending on the language/project)Individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open oftenExcellent work environment and team building activities in a dynamic and international environmentDiversity, Equity & InclusionTP is home to a general family with various backgrounds and lifestyles.

📌 Customer Service And Technical Support Advisor With Spanish And English (Barcelona)
🏢 TP
📍 Barcelona