Workplace Type: Hybrid
This is an excellent opportunity to build a career at the intersection of customer operations, contract renewals, and commercial sales support within a leading integral software organisation. Working with customers and cross-functional teams across Sales, Finance, and Operations, you’ll gain valuable exposure to the full contract lifecycle as well as other commercial processes.
Whether you’re looking to deepen your commercial operations experience or take the next step in your career, this role offers strong opportunities to learn, grow, and make an impact.
Manage and track contract renewal opportunities throughout the renewal lifecycle.
Partner with Sales teams to monitor upcoming renewals, identify potential churn risks, and support customer retention efforts.
Process contract bookings and maintain accurate contract records across Salesforce and ERP systems.
Support warranty extensions, reinstatements, contract amendments.
Assist with quote and order setup, including recurring services and multi-year agreements.
Collaborate with Sales, Finance, and Order Management teams to resolve process and data issues.
Ensure data integrity and compliance across customer, contract, and sales systems.
Contribute to process improvements that enhance customer experience and operational efficiency.
2+ years of experience in contract administration, sales support, customer operations, order management, or a similar role.
~ Strong attention to detail and a commitment to data accuracy.
~ Experience with Salesforce, CRM, CPQ, ERP, or other business systems is an advantage.
~ Professional fluency in English.
~ Experience supporting contract renewals, maintenance agreements, subscriptions, or recurring revenue contracts would be highly advantageous.

Octave provides mission‑critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non‑negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real‑world conditions and enterprise‑scale insight to improve performance, resilience and incident response where it matters most.
And it’s why we’re committed to creating an environment that’s truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

📌 Contract Renewals Representative (Comunidad de Madrid)
🏢 Geomatik
📍 Comunidad de Madrid