Thai Speaking Customer Support Agent
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier general talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions within the dynamic Customer Support Services sector, ensuring both our clients and candidates achieve long-term professional excellence.
We are currently seeking a motivated professional for a Thai Speaking Customer Support Agent position in Bulgaria, providing world-class assistance to a integral client base. This is an exceptional opportunity to advance your career among the most sought-after Thai-speaking jobs in Europe, while enjoying the vibrant lifestyle that comes with working in Sofia.
Act as the primary point of contact for Thai-speaking clients within the Customer Support Services industry.




Resolve complex customer inquiries via telephone, email, and live chat with precision and empathy.
Maintain accurate records of customer interactions within the internal CRM database.
Adhere to industry-standard quality protocols to ensure high levels of customer satisfaction.
Promote brand loyalty through proactive communication and professional problem-solving.
Native or fluent Thai (spoken and written) is mandatory for this role.
Excellent proficiency in English for inter-departmental communication.
Previous experience in the Customer Support Services sector is highly preferred.
Valid EU passport or work permit allowing for employment in Bulgaria.
Fully Paid Training
Health Insurance
Fully Paid Relocation Package (flight,

📌 Thai Speaking Customer Support Agent (Valencia)
🏢 Mercier Consultancy Group
📍 Valencia