Allianz is seeking a Customer Experience Specialist to drive customer-centric transformation with a focus on the SME segment. You will lead and coordinate initiatives to understand and improve customer journeys, voices, and metrics across the organization.
Responsibilities include analyzing customer needs, designing improvement actions, and collaborating with multidisciplinary teams to implement changes. English proficiency is required for general collaboration. #J-18808-Ljbffr
📌 SME CX Transformation Lead | Hybrid (Madrid)
🏢 RevOps Careers
📍 Madrid
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