The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. Earned 190K+ GitHub stars, making us one of the world's Top 40 most popular projects Backed by top investors, from Sequoia's first German seed to our SAP's recent strategic investment
- bringing us to a $5.2bn valuation That's the company we've built. cloud/register. Your main goal will be to build and scale a high-performing partner delivery program that enables n8n to deliver exceptional customer outcomes through trusted services partners. You'll ensure partner-led engagements are seamlessly coordinated, commercially sound, and consistently high-quality, helping us scale our Forward Deployed Engineering (FDE) capabilities without compromising on customer experience. Build and Scale Partner Delivery Operations Define and continuously improve the delivery playbooks, engagement processes, and quality standards that underpin partner-led FDE engagements. Own engagement intake and allocation, coordinating with internal FDE teams and Partnerships to determine the right delivery model and partner for each customer. Provide visibility into program performance, capacity, delivery risks, and key learnings to Customer Success, Partnerships, and Sales leadership. Own Partner Commercials and Governance Manage partner subcontracting agreements, statements of work (SOWs), and rate cards in collaboration with Legal, Finance, and Procurement. Oversee partner billing, engagement costs, and commercial structures across different delivery models, ensuring accurate financial tracking. Drive Partner Performance and Readiness Define and track partner KPIs and SLAs, including staffing speed, delivery quality, customer satisfaction, utilization, and adoption outcomes. Run partner performance reviews, maintain scorecards, and drive corrective actions to continuously improve delivery standards.



Ensure every partner-led engagement has a clear scope, measurable success criteria, and a smooth handoff to the Customer Success Manager. Proactively identify, elevate, and resolve delivery risks before they impact customer relationships or project outcomes. Capture and share learnings from workshops, hackathons, and staff augmentation engagements to continuously refine and scale the delivery model. Partner Delivery

Experience:
You have 5+ years of experience in partner delivery, professional services operations, or vendor/subcontractor management within a software or technology company. Commercial & Contract Management: You're experienced in drafting, negotiating, and managing SOWs, subcontracting agreements, and commercial frameworks with services partners or systems integrators. Performance & Governance: You know how to build meaningful KPIs and SLAs, establish partner governance processes, and use performance data to drive accountability and continuous improvement. Cross-functional Collaboration: You're confident navigating competing priorities and working effectively with Legal, Finance, Sales, Customer Success, and Partnerships teams. Global Partner Ecosystems: You have experience working with integral systems integrators or large professional services organizations. Services Delivery Models: You're familiar with staff augmentation, partner-led workshops, hackathons, or other technical services delivery models. At n8n, you'll have the opportunity to build a critical part of how we scale customer delivery. Rather than simply managing an established partner program, you'll shape the processes, commercial frameworks, and performance standards that enable our partners to deliver outstanding customer outcomes around the world. You'll work closely with leaders across Customer Success, Partnerships, Sales, and Finance, giving you meaningful visibility and influence as we scale our Forward Deployed Engineering capabilities. We can sponsor visas to Germany;

📌 Partner Delivery Manager | Remote | Europe (Ceuta)
🏢 n8n
📍 Ceuta