About PermutPermut is the leading conversational AI platform for brands to build, optimize and scale AI agents across every customer channel. +100 amazing brands chose Permut in our first year. Our ambition is to become the platform that powers how brands serve, engage and sell through AI. We’re looking for people who move fast, take ownership and care about results. The roleYou’ll build partnerships into one of Permut’s most important growth channels. Reporting directly to the CEO, you’ll own the strategy, execution and commercial results across two tracks:
• Channel partners: ecommerce and customer experience agencies, consultancies and systems integrators that recommend, sell and implement Permut for their clients.
• Strategic partners: commerce platforms, technology providers and established ecosystems that create distribution opportunities, deepen our integrations and help us enter new markets. You’ll decide where we focus, build the partner programme and establish a repeatable way to turn relationships into revenue. As the channel grows, you’ll hire and lead the team behind it. This is a hands-on commercial role. You’ll prospect partners, run meetings, negotiate agreements and help close the first customers together. Success means partners who actively bring in business and keep doing so. What you’ll do
• Own the partnerships strategy and targets for partner-sourced pipeline and revenue.
• Identify and recruit partners with strong relationships across retail and ecommerce.
• Design the partner programme: commercial models, incentives, onboarding, training and ongoing support.
• Build a repeatable playbook from the first conversation to the first joint customer, then scale it across partners and markets.
• Lead strategic negotiations and structure agreements with clear commercial value for both sides.
• Work with Sales, Marketing and Product on co-selling, joint campaigns, integrations and partner feedback.
• Own the numbers: active partners, time to first deal, partner-sourced ARR and revenue per partner.
• Hire, coach and grow the partnerships team as the channel scales. What you bring
• You’ve built or scaled a partnerships or channel function at a SaaS company, ideally in ecommerce, retail technology, customer experience or AI.
• You have a strong sales background and have carried a revenue target. You know how to turn a signed partnership into paying customers.
• You understand the ecommerce ecosystem and how agencies, platforms and technology providers influence buying decisions.
• You can negotiate a strategic agreement and get into the details of helping a partner close their first deal.
• You’ve worked across multiple markets and know how to adapt your approach to different partners and regions.
• You’re comfortable building from an early stage: setting priorities, creating processes and delivering results with a small team.
• You’re fluent in English. Spanish and an existing network in retail and ecommerce are strong advantages.
• You’re happy travelling to meet partners and represent Permut at relevant industry events. What you get
• Ownership of a function that will directly shape Permut’s growth and international expansion.
• A direct line to the CEO and a meaningful voice in commercial and product strategy.
• The opportunity to build your own team and partner ecosystem around a product brands already trust.
• A central role in shaping the future of customer experience and agentic commerce.
• The tools, resources and autonomy to build a successful partnerships business.

📌 Head of Partnerships (España)
🏢 Permut
📍 España