Company Description CoreFi is a European agentic AI cloud core banking platform designed for full-lifecycle financial services, including lending, onboarding, payments, and white-label finance. The platform enables banks, lenders, fintechs, crowdfunding platforms, marketplaces, and embedded-finance companies to launch and scale financial products faster without building backend systems from scratch. CoreFi combines composable banking, microservice architecture, AI-driven automation, and human oversight to support onboarding, accounts, transactions, lending, compliance workflows, payments, servicing, reporting, portfolio management, and run-off. Its core capabilities include lending-as-a-service, digital onboarding with KYC/AML workflows, white-label financial platforms, asset tokenization, and portfolio wind-down management. CoreFi operates in live, regulated production environments, offering European, cloud-native infrastructure for institutions seeking to modernize financial products with AI and full-lifecycle banking. Role Description The Customer Solutions Manager is a full-time remote role responsible for driving successful adoption and ongoing use of CoreFi’s platform across financial institutions and fintech partners. This role includes leading customer onboarding and implementation projects, coordinating cross-functional teams to deliver solutions, and ensuring alignment between client business requirements and CoreFi’s capabilities. The Customer Solutions Manager will manage customer relationships, gather feedback, translate needs into product and configuration requirements, and track performance against agreed outcomes.



Day-to-day activities involve organizing project plans, facilitating regular client touchpoints, resolving issues, supporting sales and account teams in solution design, and documenting processes to improve customer experience and scalability. The role also requires proactive identification of optimization opportunities and clear communication of best practices to help customers launch, scale, and modernize their financial products. Qualifications
• Strong Analytical Skills to interpret customer data, product usage metrics, and operational performance, and to translate findings into actionable recommendations.
• Program Management and Project Management skills to plan, coordinate, and deliver multi-stakeholder implementations, manage timelines and risks, and ensure smooth end-to-end execution.
• Sales and Customer Experience skills to support solution design in pre-sales conversations, build trusted relationships, manage expectations, and promote high customer satisfaction and retention.
• Ability to work effectively in a remote, distributed environment, with strong communication, stakeholder management, and documentation skills.
• Experience in financial services, fintech, banking technology, or SaaS platforms, with familiarity in areas such as onboarding, payments, lending, or compliance workflows.
• Bachelor’s degree in business, finance, technology, or a related field, or equivalent practical experience.
• Comfort with AI-enabled tools, cloud-native platforms, and modern software architectures; ability to learn technical concepts and explain them clearly to non-technical stakeholders.

📌 Customer Solutions Manager (Redován)
🏢 CoreFi
📍 Redován