At Roche you can show up as yourself, embraced for the unique qualities you bring. Do you excel at multitasking, managing logistics, and providing top-tier business support? As our Learning and Business Operations Coordinator, your primary focus will be on delivering exceptional Business Support and Event/Workshop Coordination. Alongside this core responsibility, you will actively support our team in smooth Training Management operations and compliance-driven Documentation Management. Utilizing your consolidated expertise across various corporate tools and processes, you will directly contribute to the success of our Global Customer Support organization, course participants, trainers, and internal customers, ensuring our integral and local teams are supported efficiently every day. Given the evolving nature of our field and our constantly growing scope of work, we are looking for a reinforcement who is agile, flexible and intrinsically motivated to: Quickly onboard themselves into new processes and technical topics. Contribute actively to our day-to-day operations in a global setting.
Business Support Event & Workshop Management: You will be the mastermind behind our GCS events and workshops. You will coordinate all logistical aspects, including venue selection, catering, accommodation arrangements, and vendor management, while collaborating closely with stakeholders to bring event specifications to life.
Assist with international travel arrangements and provide timely guidance for travel within the EMEA region using our Travel Management System.
Documentation Management Workflow Management:



Set up and manage timely signature workflows for regulatory-relevant documents within our electronic Document Management System (eDMS) according to required specifications.
Quality & Review: Review and modify documents with high accuracy, ensuring top-tier quality for all metadata entries in the eDMS.
Support and collaborate with other departments to actively maintain data integrity and document quality.
Training Management Course Coordination: Assist the team in organizing and managing local and global product and non-product training courses, ensuring smooth communication with internal and external stakeholders.
LMS Administration: Handle course creation, participant registrations, training assignments, waitlist coordination, and prerequisite verification within the Learning Management System.
Data Quality & Content: Maintain training metadata and ensure the availability of relevant training content to guarantee high data quality.
Participant Assistance: Act as a helpful point of contact for training participants, assisting with logistical support, visa applications, and on-site support.
Provide reliable first-level troubleshooting and support for questions regarding DIA product training,



and generate ad-hoc reports as requested.
Successfully completed commercial vocational training or an equivalent educational background.
Professional Experience: At least two years of experience in business operations, event coordination, training management, ideally within a service-oriented corporate environment.
Organizational & Event Excellence: Strong organizational skills with a proven ability to manage event logistics, workshops, and business support processes independently and efficiently.
A high standard for accuracy and quality, especially when handling compliance documentation and data entry.
Excellent written and spoken English skills are required. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. And we believe that good business means a better world. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We are many, working as one across functions, across companies, and across the world.

📌 Operations & Business Manager (San Cugat del Vallés)
🏢 F. Hoffmann-La Roche
📍 San Cugat del Vallés