Type: Part-time contract Si sus habilidades, experiencia y cualificaciones coinciden con las de esta

descripción del puesto
, no demore su solicitud.

Location:
Supporting users in Barcelona, Spain or Miszewo, Poland or Changzhou or Shanghai
- China Configure, image, install and maintain PCs, desk phones, peripherals, mobile phones and other devices, including upgrades Provide first-level support for local hardware Resolve service desk tickets and log user-reported issues, following ITIL incident and problem management Coach users and explain issues and fixes in plain language Provision and manage user access Track assets and licenses assigned to users Qualification 5+ years across the full range of desktop support, including hardware and software asset management End-user support in a service desk, following ITIL and help desk best practice Troubleshooting PC hardware, peripherals and applications Microsoft 365 / Office 365, Active Directory, xlqxfvg and M365 users and groups Client firewall and antivirus support Basic network troubleshooting Experience with Cisco Umbrella or Cisco Secure Access, or Zscaler or Palo Alto Prisma Access Experience with Solar Winds or similar application #J-18808-Ljbffr

📌 Desktop support engineer (Madrid)
🏢 GyanSys
📍 Madrid