A little

about us
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month , over 100k Monthly Active Users , used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable , backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. ‍As a Technical Support Specialist , you’ll help technical teams document and share what they know with GitBook. You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. You’re comfortable reviewing code,



testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. Remote collaboration: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. This is a chance to shape our product, craft, and culture.

📌 Technical Support Specialist (España)
🏢 GitBook
📍 España